Water Leak? Sewer backup? No water coming from the faucet? Other URGENT issues?

For problems that require immediate response, please call us 24/7 at (281) 290-6503 or toll free at (855) 290-MDS1.

If you have a problem with your bill, such as the amount of water used or a question about payment options, please call 281-290-6507.

For less urgent issues

Feel free to email us at info@mdswater.com or fill out the form below and one of our Customer Care representatives will get back to you as soon as possible (be sure to include your service address!).

*Note that submissions through the web site are only monitored during regular business hours (8:30 – 4:30). For urgent issues or for issues that need attention after hours or on the weekend, please call our 24 hour service line listed above.

Quick Links

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Report a Problem
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SMART Meter Info
How to Read Water Meter
How to Read Water Bill
Sign up for Harris Co. Flood Warning System