Water Leak? Sewer backup? No water coming from the faucet? Other URGENT issues?

For problems that require immediate response, please call us 24/7 at (281) 290-6503 or toll free at (855) 290-MDS1.

For less urgent issues

Feel free to email us at info@mdswater.com or fill out the form below and one of our Customer Care representatives will get back to you as soon as possible (be sure to include your service address!).

*Note that submissions through the web site are only monitored during regular business hours. For urgent issues or for issues that need attention after hours or on the weekend, please call our 24 hour service line listed above.

Quick Links

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Hurricane Preparedness
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Report a Problem
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SMART Meter Info
How to Read Water Meter
How to Read Water Bill
Sign up for Harris Co. Flood Warning System