— Friday, March 27, 2020 at 8:45 am —

Wipes Clog Pipes!

We are starting to notice a problem with sewer pipes being clogged. Please do not flush wet wipe or heavy paper towels and properly dispose of them by throwing them in the trash. With toilet paper in short supply due to the panic buying in response to COVID-19, flushing toilet paper alternatives such as wet wipes, napkins and paper towels appears to be to be making “monster” waste issues by causing blockages in YOUR sewer houseline and the District’s collection system!

Some water utilities have already spent hundreds of thousands of dollars removing wet wipes from the collection systems, lift pumps and at sewage treatment plants. Flushing non-toilet paper products can create blockages and cause an added expense to remove. It is not only a problem for MDS, it could be a problem for the customer—- they may very well block their own pipes which will require calling a plumber to fix. All these problems are simply solved— please use toilet paper only when flushing

— Wednesday, March 25, 2020 at 8:30 am —

MDS Adds Emergency Management Adviser Braun

Effective immediately, MDS has secured the executive consulting services of Jeff Braun, MPA, CEM, to support and advise our emergency management team. Jeff, former Emergency Management Coordinator of Fort Bend County, is an experienced professional administrator who brings to our team his extensive expertise in Preparedness, Response, and Recovery Procedures.

Jeff will act as the spokesperson for media and public information for MDS.

Contact Information:
jbraun@mdswater.com 

— Tuesday, March 24, 2020 at 5:30 pm —

MDS has launched a new page to address our response to the COVID-19 emergency. We will update this page with relevant developments as they emerge. Click here to view.

— Friday, March 20, 2020 at 11:30 am —

Is drinking tap water safe?

EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the, “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.” Additionally, according to the CDC, COVID-19 is mainly thought to spread between people who are in close contact with one another. Read more from the CDC about transmission of COVID-19. Further, EPA’s drinking water regulations require treatment at public water systems to remove or kill pathogens, including viruses.

Source: EPA, Coronavirus and Drinking Water and Wastewater

— Tuesday, March 17, 2020 at 2:30 pm — 

In Person Payment Centers

Starting immediately, in person payment windows at the locations below will be closed indefinitely – payments can still be left in the drop box. For a full list of alternative payment options, please visit the water bill page.

406 W. Grand Parkway S, Suite 260, Katy, TX 77494

16758 Telge Rd., Cypress, TX 77429

10755 Hall Road, Houston, TX 77089

524 Cien Street, Kemah TX 77565

805 Hidden Canyon, Katy, TX 77450

10102 Blackhawk, Houston, TX 77089

— Friday, March 13, 2020 at 5:00 pm —

EPA Update: Coronavirus and Drinking Water and Wastewater
There is no higher priority for EPA than protecting the health and safety of Americans. EPA is providing this important information about COVID-19 as it relates to drinking water and wastewater to provide clarity to the public. The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual. For details, visit: https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater

CDC Update: Water Transmission and COVID-19, Drinking Water, Recreational Water and Wastewater: What You Need to Know
According to the Center for Disease Control (CDC), the COVID-19 virus has not been detected in drinking water. Conventional water treatment methods that use chlorine disinfection, such as those in municipal utility district’s drinking water systems, should remove or inactivate the virus that causes COVID-19. For more information, visit https://www.cdc.gov/coronavirus/2019-ncov/php/water.html

Today, Texas Governor Abbott discourages Texans from hoarding water and other supplies. Read more here:
https://gov.texas.gov/news/post/governor-abbott-holds-press-conference-on-coronavirus-declares-state-of-disaster-for-all-texas-counties

Start, Stop, Transfer Water Service

More Info

View or Pay Your Water Bill

More Info

Report a Problem

More Info

There are no reported outages at this time.

Are You Prepared for Hurricane Season?

Hurricane season lasts from June 1st through November 30th, make sure your family and home are ready to handle what Mother Nature has to offer.

More Info

Reading Your Water Meter

How to Read Your Water Bill

Have a Question?

About Municipal District Services

Municipal District Services, LLC (MDS) is a locally owned utility district management firm focused on providing operational, regulatory, and customer service excellence. MDS provides safe drinking water and compliant wastewater treatment to more than 100,000 connections and businesses in the Greater Houston area.

About Municipal District Services

Municipal District Services, LLC (MDS) is a locally owned utility district management firm focused on providing operational, regulatory, and customer service excellence. MDS provides safe drinking water and compliant wastewater treatment to more than 100,000 connections and businesses in the Greater Houston area.